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This Cookie Policy explains how Upgraded ("we," "us," or "our") uses cookies and similar technologies when you visit our website or use our platform. This policy should be read together with our Privacy Policy.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you signed in, and understand how you use the site. We also use similar technologies such as local storage and session storage for similar purposes.

What cookies do we use?

We use different types of cookies for different purposes:

Strictly necessary cookies

These cookies are essential for the website to function. They enable core features such as authentication, security, and load balancing. Without these cookies, we cannot provide our services. They are typically set in response to actions you take, such as logging in or setting privacy preferences. You cannot opt out of these cookies.

Supabase / Auth: Session and authentication cookies to keep you signed in and secure.
Essential preferences: Cookies that remember your theme preference (light/dark mode) and other essential settings.

Analytics cookies

These cookies help us understand how visitors interact with our website and platform. We use this information to improve our product and fix issues. The data is aggregated and anonymized where possible.

PostHog: Product analytics to understand feature usage, performance, and user flows. PostHog is configured with person_profiles: "identified_only" so we only associate data with identified users when appropriate.
Vercel Analytics: Web analytics for performance monitoring and basic usage statistics.

Functional cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings across sessions.

Marketing theme: Remembers your light/dark theme preference (stored in local storage as "marketing-theme").
Intercom / Warmly: If you engage with our support or sales widgets, these services may use cookies to provide a continuous experience.

How long do cookies last?

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period (typically days to months) or until you delete them. Each cookie type has a different lifespan depending on its purpose.

How can you manage cookies?

You can control and manage cookies in several ways:

Browser settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking strictly necessary cookies may prevent you from using our platform.
Browser-specific guides: You can find instructions for managing cookies in Chrome, Firefox, Safari, and Edge in their respective help centers.
Analytics opt-out: Some analytics providers offer opt-out tools. For example, you can learn about PostHog's data practices and opt-out options in their documentation.

Updates

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a revised "Current as of" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact us

If you have questions about our use of cookies, please contact us:

By email at success@getupgraded.ai
Through our contact form at getupgraded.ai/demo